Cox High Speed Internet Receives Highest Honor in Customer Satisfaction Among RESIDENTIAL High-Speed Internet Service Providers IN THE WEST from
J.D. Power and Associates
Cox Communications Receives J.D. Power and Associates’ Highest Honor in Regional Residential Telephone Customer Satisfaction For Sixth Consecutive Year
Cox Ranked Highest Among Small/Midsize Business Data Providers in J.D. Power and Associates’ 2008 Major Provider Business Telecommunications StudySM
DiversityInc’s list of Top 50 Companies for Diversity: Cox Communications ranks #6; also ranked in Top 10 Workplaces for African Americans
Metro Ethernet Forum Certification of Cox Business for Advanced Ethernet Services
2007:
For the fifth consecutive year, Cox received J.D.Power and Associates highest honor in telephone customer satisfaction in the West.
Cox received highest honors in J.D. Power and Associates' 2007 Residential Telephone Customer Satisfaction StudySM in the Northeast, Southwest and Western Regions.
DiversityInc’s list of Top 50 Companies for Diversity: Cox Communications ranks #25
Cox received PC Magazine’s Readers’ Choice Award for Cox High Speed Internet Service for the fourth time (2003, 2004, 2005, 2007).
WICT Foundation PAR Initiative Best Operator for Women in Cable (fifth straight year).
2006:
DiversityInc’s list of Top 50 Companies for Diversity: Cox Communications ranks #32
Cox and its former CEO received Cable Positive’s highest honor, the Joel A. Berger Memorial Award, for outstanding contribution to the fight against HIV/AIDS.
“Women in Technology Award” won by Vicki Marts, Director of Video Engineering for Cox Kansas and Arkansas, presented by WICT inpartnership with the Society of Cable Telecommunications Engineers (SCTE) and Communications Technology magazine.
WICT Foundation PAR Initiative Best Operator for Women in Cable.
Cox won 9 Beacon Awards from the National Cable Television Public Affairs Association.
J.D. Power and Associates’ highest honor for the “2006 Major Provider Business
Telecommunications Services Study – Data.” Received by Cox Communications’ Cox Business
Services
Training Magazine’s Training Top 100
Named one of the Top 50 Companies for Diversity by DiversityInc
Named the top employer in the cable industry by Cable World magazine
Named 2006 3G A-List Award Winner
2005:
J.D. Power and Associates’ Highest Honor in Customer Satisfaction Among High-Speed Internet Service Providers.
PC Magazine’s Readers’ Choice Award for Cox High Speed Internet service.
J.D. Power and Associates’ Highest Honor in Residential All-Distance Telephone Customer Satisfaction StudySM in the West Region.
2004:
J.D. Power and Associates’ Highest Honor in Residential Local Telephone Customer Satisfaction in the West Region.
WICT Foundation PAR initiative Best operator for women in cable.
J.D. Power and Associates’ Highest Honor in Overall Customer Satisfaction in Bundled Long-Distance Telephone Service.
First time a cable company has ranked highest in this segment of J.D. Power’s annual study.
Multichannel News and Women in Cable and Telecommunications Wonder Woman: Ellen East, vice president of communications and public affairs.
2003:
J.D. Power and Associates’ Highest Honor in
Residential Local Telephone Customer Satisfaction.
Ranked highest in overall customer satisfaction in the Western Region.
First time any broadband communications company has received this J.D. Power
recognition and first time Cox has been in included in the study.
WICT Foundation PAR Initiative Best Operator for Women in Cable.
WICT Woman to Watch Accolade: Janet Barnard,
former vice president and general manager, Omaha; current vice president and region manager, Cox Middle America.
PC Magazine Readers’ Choice Award for Cox High Speed
Internet Service, Only Internet Service Provider to receive an A+.
Multichannel News and WICT Wonder Woman: Mae Douglas, senior vice president and chief people officer.
Northern Virginia National Cable & Telecommunications Association Vanguard Award for Cable Operations
Management: Gary McCollum, vice president and region manager, Northern Virginia.
NCTA Vanguard Award for Young Leadership: Lynne
Elander, former vice president of video product development.
WICT Women in Technology Award: Marcie Anderson,
vice president of business development, Northern Virginia.
Cable Positive’s Brad Wojcoski Memorial
Award: Bobby Amirshahi, director of media relations.
SCTE Polaris Award for excellence in the field of
fiber-optics: Bradley Bignall, data/transport manager, Wichita, Kansas.
No. 1 in CableFax 100.
2002:
Communications Engineering & Design Magazine Man of the Year: Chris Bowick, senior vice president of engineering and chief technical officer.
Recognized for aligning the company’s physical assets, network and technical
personnel.
Multichannel News Operator of the Year. Honored for video-on-demand, high-speed Internet and Internet-enabled
residential security services.
Communications Technology Magazine Operator of the Year.
NCTA Vanguard Award for Young Leadership: Ellen
East, vice president of communications and public affairs.
WICT Woman to Watch Accolade: Mae Douglas, senior vice president and chief people officer. Honored for her leadership qualities and contributions to the success of Cox
Communications.
Multichannel News and WICT Wonder Woman: Jill Campbell, senior vice president of operations.
Cabletelevision Advertising Bureau President’s Award: Billy Farina, senior vice president of advertising sales.
2001:
NCTA Vanguard Award for Government and Community
Relations: Bill Geppert, vice president and general manager, San Diego.
Honored for significantly contributing to the cable industry’s national
agenda.
Innovator Award, Consumer Marketing. Recognized for the “Do you Feel this Way” and the “Build Your Own Bundle”
marketing strategy.
WICT Women in Technology Award: Sabrina Calhoun, director of operations, engineering.
2000:
CIO Magazine, August 2000 CIO 100 – Customer Relationship: Jim Robbins, president and chief executive officer; Scott
Hatfield, senior vice president and chief information officer; and Kimberly Edmunds, vice president and region manager, Kansas.
Honored for exhibiting excellence, innovation and improving business
performance through customer service.
Cablevision Magazine Annual Tribute to the
Cable Industry’s Top Female Leaders: Maggie Bellville, executive vice president of operations.
InternetWeek 100: The Nation’s Top 100
E-Businesses. Recognized for being a publicly held company that effectively leveraged the
Internet.
National Award for Good Corporate
Citizenship Citizens Funds. Recognized for high standards of corporate responsibility in serving the
community.
CTAM Grand TAM Award: Jim Robbins, president and chief executive officer. Honored as the most influential in advancing cable consumer marketing
excellence.
Cable Television Public Affairs Association President’s Award: Jim Robbins, president and chief executive officer. Recognized for leadership that advanced the role of public affairs in the
cable industry.
NCTA Vanguard Award for Cable Operations
Management: Leo Brennan, vice president and general manager, Orange County, California.
Honored for the advancement of the cable television industry.
Multichannel News and WICT Wonder Women: Maggie Bellville, executive vice president of operations.
1999:
Interop Infr@structure Award, Fall 1999 Most Innovative Cable Company.
Cox selected for its
expansion into telephony.
Computer World Best Places to Work in IT: No. 35. Recognized for diversity, opportunities for advancement, flexibility and an
interest in the well-being of employees.
Corporate University Excellence Award – Best
Use of Technology: Cox University.
1998:
Interop Infr@structure Award: Most Innovative Cable Company. Recognized for the execution of a long-standing strategy to become a
full-service telecommunications provider.
Cablevision Magazine Innovator Award: Technology.
Cablevision Magazine Innovator Award: Education.
WICT Women in Technology Award: Sheri Stinchcomb,
vice president of new product operations, San Diego.
1997:
Cablevision Magazine Operator of the Year. Recognized for dramatically improving cable television for millions of
consumers.
Sales and Marketing Executives International Customer Service Excellence Award. Recognized for outstanding consistency in demonstrating professionalism in
sales, marketing and customers service.
Cablevision Magazine Innovator Award: Local Programming, San
Diego. Recognized for airing around-the-clock convention specials during the
Republican National Convention.
Communications Engineering & Design Magazine Man of the Year: Alex Best, chief technical officer. Recognized for having a can-do attitude and a decidedly clear vision of
the future.
1996:
J.D. Power and Associates' Highest Customer
Satisfaction Award. Highest customer satisfaction in the industry.
Cablevision Magazine Innovator Award: Community Service.
NCTA Vanguard Award for Distinguished
Leadership: Jim Robbins, president and chief executive officer.
1994:
Society of Cable Telecommunication Engineers Hall of Fame: Alex Best, chief technical officer.
Honored for making extraordinary contributions to the telecommunications
industry.
1993:
CTPAA President’s Award: President Jim Robbins. Recognized for leadership that advanced the role of public affairs in the
cable industry.
1992:
Cablevision Magazine Operator of the Year Recognized for excellence in quality of management, customer relations, plus
financial and operational acumen.
Southern Cable Television Association Polly Dunn Award: Alex Best, chief technical officer. Recognized for his dedication to the cable industry.
