Here is an overview of each section of your service bill statement.
| A |
Current Bill Status
- Previous balance - balance as of your last bill statement
- Payment received - reflects payments and credits accumulated from last billing cycle
- Adjustments - reflects any credit applied to your account due to loss of service or change in service level
- Current charges - charges to your account for current billing cycle
- Total due - summary of charges billed to your account
- Due by - date your payment must be received by Cox
|
| B |
How to Contact Cox: Please call our Customer Service toll-free number noted or the number shown on our website
|
| C |
About Your Account: Important messages and reminders, including About Cox PIN |
| D |
What's New from Cox: Special offers, savings, events, promotions and important customer news |
| E |
Payment Coupon: detach and send in with your payment |
| F |
Total Amount Due including outstanding balance plus new charges |
| G |
The Date your bill was printed |
| H |
Address of the current service |
| I |
Enter total amount of your payment |
| J |
Your total savings from special offers or packages that offer you a savings |
|
Digital Telephone customers. * For your local services, we have itemized your charges as
- calling plan charges
- line charges
- feature packages, and
- other features and services.
The itemized listings clearly show you all of the charges, taxes, fees, credits and adjustments that apply to your account.
* Not available in all areas. |
